Terms & Conditions

Last Updated: 7th March, 2025

Welcome to Animal Emporium (www.animalemporium.in). By accessing and using this website, you agree to the following Terms & Conditions.

1. General Information

Animal Emporium provides pet food, accessories, grooming supplies, and other pet-related products. These Terms govern your use of our website and services.

2. Orders & Payments

• All orders placed on our website are subject to acceptance and availability.
• Prices listed are final, inclusive of applicable taxes unless stated otherwise.
• We accept payments via [list payment methods].
• We do not store payment details; transactions are processed securely via third-party payment gateways.

3. Shipping & Delivery

• We process and ship orders as per our logistics partner timelines.
• Estimated delivery timelines may vary; currently, no specific timelines are guaranteed.
• We reserve the right to restrict shipping to certain regions.

4. Returns & Refunds

• Returns are accepted within 7 days of delivery.
• Items must be unused, in original packaging, and accompanied by proof of purchase.
• Refunds are processed to the original payment method after inspection of the returned item.
• Shipping charges are non-refundable.

5. Order Cancellations

• Once an order is placed, it cannot be canceled.
• If there is an issue with an order, customers must contact our support team for assistance.

6. Liability Disclaimer

• Animal Emporium is not responsible for any adverse health effects on pets resulting from the use of our products.
• Customers are advised to consult a veterinarian before purchasing new food, supplements, or other pet-related items.
• We do not provide any warranties or guarantees beyond the manufacturer’s specifications.

7. User Conduct & Website Usage

By using this website, you agree not to:

• Engage in fraudulent, illegal, or harmful activities.
• Copy, distribute, or exploit our content without permission.
• Interfere with the website’s functionality, security, or availability.
• Attempt to access or modify another user’s data.

We reserve the right to restrict access, terminate accounts, or take legal action against any misuse of our website.

8. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

9. Governing Law & Dispute Resolution

• These Terms are governed by the laws of Thane, Maharashtra, India.
• Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Thane, Maharashtra.

10. Changes to Terms & Conditions

Animal Emporium reserves the right to modify these Terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the revised Terms.

11. Contact Us

For any questions regarding these Terms, please contact us:
📧 Email: support@animalemporium.in